The law requires that any personal advice you receive from us must be appropriate to your circumstances. While you have the right not to tell us personal information, if you don't, the advice you receive may not be appropriate to your needs and your financial situation. When we meet we will take you through a 7-step process:
- Step 1 An initial consultation that allows us to find out about each other.
- Step 2 We will collect all the information we need from you (sometimes called 'fact finding').
- Step 3 We will help you identify your goals and current financial position. We normally do this at the same time as the 'fact find'.
- Step 4 We will consider the 7 building blocks or strategies (eg, tax, social security, estate planning etc), then develop and present you with written recommendations in a financial plan (called a Statement of Advice).
- Step 5 We will discuss the recommendations with you and make sure you are comfortable and agree with them.
- Step 6 We will implement the agreed recommendations.
- Step 7 We will periodically help you review your objectives, financial situation and needs.
It is important to remember that you are in control and can decide whether to stop, change or continue at any stage of the process.
What you will receive
During the financial planning process we will give you:
- A Financial Services and Credit Guide, which outlines who we are, what we can advise on and how we are paid.
- A written Statement of Advice that outlines the relevant information that you have provided, the advice you have been given and why it is suitable for you (along with how we get paid and any other benefits we may receive).
- A Product Disclosure Statement – if we recommend a financial product. The Product Disclosure Statement gives you information about the product features, fees that apply, any adviser commission, benefits and risks of investing and what to do if you have a complaint.
Remember, it's important to keep these documents in case you need them in the future.
This page contains information that is general in nature. It does not take into account the objectives, financial situation or needs of any particular person. You need to consider your financial situation and needs before making decisions based on this information.